1. Seller Information
- Legal Name: ONX Yazılım Anonim Şirketi
- Brand: Pabli
- MERSIS No: 0643082673400001
- Tax No: 6430826734
- Email: info@pabli.co
- Address: Ayazağa Mah. Kemerburgaz Cad. Vadi İstanbul Park 7A Blok No: 7 B İç Kapı No: 4 Sarıyer/Istanbul, Türkiye
2. Subscription Cancellation
Subscriptions may be cancelled from the user account or through the subscription management link provided by the relevant payment provider. Cancellation takes effect at the end of the current paid term and stops future renewals.
3. Transactions Processed by Paddle
For transactions processed by Paddle, cancellation, withdrawal, and refund requests are assessed by Paddle under the Paddle Buyer Terms and Paddle Refund Policy. Users may submit a request using the link in their Paddle receipt or through paddle.net.
4. Transactions Processed by Sipay or PayTR
For transactions processed by Sipay or PayTR, users may apply by emailing info@pabli.co with their account email, order number, transaction date, and reason for the request. Rights arising under Turkish Law No. 6502, the Distance Contracts Regulation, and other mandatory consumer provisions remain reserved. Withdrawal or refund eligibility is assessed in light of the nature of the transaction, commencement of the digital service, usage, and the consents provided by the user.
5. Refund Conditions and Processing
Except where required by law or in cases of duplicate or erroneous charges, non-delivery of the service, or a material technical defect, refunds may be declined for used subscription periods, consumed AI credits, and delivered digital add-ons. Approved refunds are returned to the original payment method where possible. Processing times may vary depending on the payment provider and the user’s bank.